Frequently Asked Questions
Car Hire: FAQs
Whether it’s navigating the Sunshine Coast in style or ensuring peace of mind from pick-up to drop-off, and from insurance to pets, we’ll answer your questions here to make your stay here a memorable one.
Do you have an office?
No, we are a 100% online company so we can keep our hire rates low and provide a quick and easy booking solution rather than lengthy queues at check-in counters.
Is there an actual person I can talk to?
Yes, the business is owned by a local family, call Tony on 0468096415 and he’ll be happy to help you out. Ben our virtual AI assistant will help you first though.
How do I get the car then?
You book online and pay, the hire agreement is sent to you, you sign it on your phone – tablet – computer and then you are sent a code for the lock box attached to the car with the keys in it. Unlock and drive away, it’s that simple.
Do you hire baby seats?
We use the professional services of Hire Choice. Not only do they come and install the car seat in your hire vehicle before you arrive, they also hire a wide range of items for your next holiday. Call them on 0419793935 or visit their website here.
Is there a bond?
Bond is a case by case basis.
Is the car insured?
Yes, there is a $15/day charge that is already added into the hire price. This covers you and the excess is $0.
Is there a km limit per day?
There is 100km per day allowed, this accumulates of the hire period. Our hire agreements have a maximum of 100km radius from pickup location written into them. This can be extended with our written permission. Please contact us with your travel details.
Can I drop the car at the Sunshine Coast Airport?
No sorry, our nearest drop off point is the Novotel Sunshine coast Resort at Twin Waters which is 5 minutes from the airport in an uber.
Can I have pets in the car?
No, sorry. As a curtesy to fellow users of our cars we do not allow pets.